Privacy policy

Last updated 31 October 2026

Black Sands Digital ("we", "our", or "us") respects your privacy. This policy explains how we collect, use, and protect your information when you use the Kiwi Guide mobile application.

1. Information We Collect

• Account Information: When you create an account, we collect your email address and a unique user identifier. You may also sign in with Apple or Google, in which case we receive the identifier and email address those services provide.
• Location Data: If you allow it, Kiwi Guide uses your location while the app is open to start you in the nearest town and show how far away places are. It's optional, and the app works without it. Your location is used on your phone and isn't sent to or stored on our servers.
• Photos: If you choose to create a share card, you may select a photo from your camera or photo library. This photo is used only to generate the image you choose to share and is not uploaded to our servers.
• Reviews: Ratings and text reviews you submit for a location are stored against your account and are visible to other users of the app.
• Usage Data & Crash Reports: We collect anonymous diagnostic data to help us identify bugs and improve the app's performance.

2. How We Use Your Information

Your data is used to provide and improve the app's core functionality and to contact you as described below. We do not sell, rent, or share your personal location history or account details with third-party advertisers or data brokers.

We email you about your account. We'll only send feedback requests or news if you've agreed to it, and every email lets you stop.

3. Third-Party Services

Kiwi Guide utilises Google Firebase to securely authenticate users and store your account data, saved sites, and itineraries. Sign in with Apple and Sign in with Google are used only for authentication. Your data is handled in accordance with each provider's own privacy and security protocols.

4. Data Storage & Deletion

You have full control over your data. You can delete your account and associated data at any time directly via the settings menu inside the Kiwi Guide application. Upon requesting deletion, your data is permanently removed from our active database.

5. Children's Privacy

Kiwi Guide does not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the app or send any personal information about yourself to us.

6. Changes to This Policy

We may update this policy as the app changes, including if paid features are introduced. The date above shows when it was last revised.

Questions about this privacy policy or the Kiwi Guide app? Email info@blacksandsdigital.nz.